Event Elements LLC

(4.1)
131 reviews

About This Wedding Arch Rental Service

Event Elements provides wedding and event rental services including floral decorations, backdrops, and structural elements like tents and dance floors. Customers report a wide selection of items with generally seamless drop-off and setup for some events, though experiences vary due to occasional miscommunications on designs and delivery issues. Pricing is often described as reasonable, with professional staff handling consultations, but advance verification of items is recommended for best results.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Floral arrangements, wisteria floral ceilings, and custom backdrops are frequently mentioned; no specific arch styles like rustic or modern are highlighted, but general decor transformations using flowers and structural elements are praised.

⭐ Quality Rating

Fair

📋 Delivery Time

Drop-off and setup are typically on time for events, even those hours away from the base location; however, retrieval can occur late in the evening without prior notice, sometimes extending until 10 PM.

📝 Common Complaints

Miscommunication on design expectations (e.g., dance floor engravings not matching inspirations, wrong tent sizes), damaged or unusable equipment (e.g., tables, chairs), lack of communication or follow-up (e.g., no response to concerns, hung up on calls), and inconsistent delivery options (e.g., no delivery for tablecloths despite charges).

📋 Rental Terms

Customers are advised to visually inspect rented items beforehand; no specific guarantees mentioned, but assurances were given on matching inspirations (though not always fulfilled); retrieval notifications are promised at least 3 hours in advance but often not provided.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is generally seen as decent and reasonable for the selection available, offering good value for high-quality items like floral ceilings; however, some customers felt overcharged for subpar or mismatched items, such as a $2,000 dance floor that did not meet expectations.

📋 Setup Tips

Inspect all rented pieces in person during consultations to verify condition and match visions; plan for potential last-minute adjustments to floor plans if larger items like tents are delivered; ensure clear communication of expectations with multiple reference photos to avoid misinterpretations.

Location

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