Elegant Creation's

(4.2)

33 reviews

About This Wedding Arch Rental Service

Elegant Creations provides event rental services including linens, chair covers, tables, and decorations, often used for weddings and other occasions. Customers frequently praise the affordability, quality of items, and on-time delivery/setup by staff like Korina, with positive experiences highlighting professionalism and responsiveness for repeat business. However, several reviews report challenges with communication, such as delayed or absent responses to inquiries via calls, texts, or emails, particularly for last-minute or smaller events, leading to lost customers. No specific details on wedding arches are mentioned, but the service adds elegance to events with easy pickup/return options and online payment.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on linens, chair covers, tables, and general decorations rather than arches.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and setup are described as on-time or early, with staff arriving before the customer in some cases; no specific average time frames are provided, but service is noted as dependable for events.

📝 Common Complaints

Poor responsiveness to inquiries, including ignored texts, emails, and calls; full voicemail; unprofessional handling of last-minute or small events; difficulty reaching the business during busy periods.

📋 Rental Terms

Rentals include options for delivery/setup with extras provided if needed; easy online payment and invoicing ahead of time; simple pickup and return processes; no explicit policies or guarantees detailed, but service accommodates various event sizes.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Highly positive, with frequent mentions of affordability, great pricing, and best value in the DFW area; customers describe it as excellent value for money and recommend for budget-conscious events.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; general feedback notes that staff handle delivery and setup professionally, often bringing extras like additional linens as a precaution.

Location

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