ECP Event Rentals and Design, Inc.

(4.7)

65 reviews

About This Wedding Arch Rental Service

ECP Event Rentals offers a variety of wedding and event rentals, including ceremony arches, with generally positive feedback on quality, customization, and professional setup. Customers appreciate the in-person showroom for visualizing designs, prompt delivery often on the day of or shortly before events, and responsive service. However, isolated issues with item condition, such as a broken arch requiring on-site fixes, and occasional mismatches in orders like linens were reported. Pricing is viewed as affordable and budget-friendly, with options for deposits and order revisions.

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Additional Information

📋 Common Styles

Ceremony arches are the primary style mentioned, described as beautiful and integral to wedding setups, with no other specific designs detailed in the reviews.

⭐ Quality Rating

Good

📋 Delivery Time

Deliveries typically occur the morning of the event or up to two days prior, with setups handled by the team on the day of or shortly before the event.

📝 Common Complaints

Broken or damaged arches delivered on the event day requiring customer fixes; mismatched, stained, or unclean linens and items; lack of follow-up on issues; and occasional order errors like incorrect sizes or colors.

📋 Rental Terms

Bookings involve deposits, with flexibility for order revisions to match final guest counts; deliveries and pickups are accommodated, often including professional setup and breakdown; no specific guarantees mentioned, but accommodations for last-minute changes like weather issues are noted.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently praise affordable pricing, budget-friendly options, and good value for money, with specific mentions of great prices for unique items like black chiavari chairs.

📋 Setup Tips

For damaged arches, customers have improvised by tying them to walls for stability; professional setup by the team is recommended and often includes arrangement to match event vision, with breakdowns handled post-event.

Location

Other Wedding Arch Rental Services in Port St. Lucie