Doug Olinde LLC

(4.5)
37 reviews

About This Wedding Arch Rental Service

Olinde's rental services, including items like tents, tables, chairs, linens, dance floors, and lighting for weddings and events, receive mixed feedback. Customers appreciate the quality and stress-free setup for events, with some highlighting efficient on-site handling by staff like Monique and Ty. However, several reviews report inconsistent communication, unresponsiveness on availability, and rude interactions from certain employees, particularly Ty Smith. Pricing is occasionally noted as offering better deals than expected, and the company serves repeat customers for personal and wedding use in the Baton Rouge area.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general rentals like tents, tables, chairs, linens, dance floors, and lighting.

⭐ Quality Rating

Good

📋 Delivery Time

Unknown; one review mentions setup was handled efficiently on the day of the event, but no specific times or averages are provided.

📝 Common Complaints

Poor communication and unresponsiveness regarding availability, rude and condescending behavior from staff (especially Ty Smith, including yelling and belittling customers), and delays in responding to inquiries or contracts.

📋 Rental Terms

No specific rental terms, policies, or guarantees are detailed; one review mentions payment upon arrival as an option for certain clients, but issues arose with paperwork requirements.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive where mentioned; one customer received a better deal than expected without being upsold, indicating good value, though no widespread pricing complaints or praises.

📋 Setup Tips

No setup, maintenance, or care tips for wedding arches are mentioned; reviews note that staff handled setup on the day of events to make it stress-free.

Location

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