Des Moines Party Rentals

(4.9)
30 reviews

About This Wedding Arch Rental Service

Customer reviews for Des Moines Party Rentals, a business offering party equipment rentals including for weddings and events, highlight reliable service, clean and well-maintained items like tables, chairs, linens, and tents, and flexible delivery options. Most customers praise easy online ordering, accommodating short-notice requests, and excellent communication, with reasonable pricing. However, one review notes issues with large events, including delays and incorrect orders. No specific mentions of wedding arches appear in the reviews.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned or recommended in the reviews. The feedback focuses on general party rentals such as tables, chairs, linens, tents, and canopies.

⭐ Quality Rating

Unknown

📋 Delivery Time

Delivery and setup are generally described as efficient, seamless, and on-time for small to medium events, with flexible pickup and drop-off times. One review mentions delays for a large event, but no specific average time is provided.

📝 Common Complaints

The most common complaints involve issues with large events, including late delivery, incorrect orders, and perceived poor customer service with full charges despite problems. For smaller events, complaints are minimal, with one instance of accidental damage to a canopy that was handled understandingly.

📋 Rental Terms

Rentals support flexible pickup and drop-off times, easy online ordering with a shopping cart system, short-notice accommodations, and no issues with last-minute additions. One review notes understanding handling of accidental damage without additional charges, but no formal guarantees or policies are explicitly mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe pricing as great, reasonable, cheaper than competitors, and offering good value for money, with no complaints about costs even in cases of issues.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned. General feedback praises efficient, conscientious setup and tear-down, clean and well-maintained equipment, and seamless delivery/pickup processes.

Location

Other Wedding Arch Rental Services in Des Moines