Deluxe Party Rentals

(4.4)

62 reviews

About This Wedding Arch Rental Service

Deluxe Party Rentals receives predominantly positive feedback for their party rental services, including items like chairs, tables, linens, photo booths, and games. Customers highlight timely delivery and setup, clean and high-quality equipment, flexible accommodations for changes, and affordable pricing. The business is praised for its professional and friendly staff, particularly Gaby, who is noted for responsiveness and helpfulness. However, one review reports significant delays in communication and stock availability issues. While wedding arches are not specifically mentioned, the overall service is recommended for events including birthdays, parties, and weddings.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews; feedback focuses on general party rental items like linens, chairs, tables, photo booths, and games.

⭐ Quality Rating

Excellent

📋 Delivery Time

Deliveries and setups are consistently described as on time, with no specific average duration mentioned; pickups are also prompt, and one review notes setup as a 'breeze' with professional installation.

📝 Common Complaints

The most common complaint is poor communication and responsiveness, with one review detailing a 3-week delay in response to an email inquiry and unavailability of chairs due to stock issues; no other significant complaints are noted.

📋 Rental Terms

No specific rental terms, policies, or guarantees are detailed in the reviews; however, flexibility for changes in orders (e.g., colors and decor) is frequently praised, and items are described as clean and ready to use upon delivery.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers frequently describe pricing as affordable, reasonable, and offering good value for money, with comments like 'prices are just right' and 'best of all, affordable pricing and quality.'

📋 Setup Tips

Reviews mention that setup is straightforward and handled professionally by the delivery team, with items arriving clean and ready; no specific customer-provided tips for setup, maintenance, or care are given, but one notes that the install team did a 'great job with set up and break down.'

Location

Other Wedding Arch Rental Services in Chula Vista