DeeJay's Event Rentals LLC

(4.5)

112 reviews

About This Wedding Arch Rental Service

DeeJay's Event Rentals receives predominantly positive feedback for wedding and event setups, including tents, chairs, tables, stages, lights, and fans. Customers highlight on-time delivery and pickup, professional and flexible staff who accommodate last-minute changes, and items in good condition. The service has been used for weddings, company functions, and business events over many years, with quick responses even during challenges like COVID-related postponements. One review notes a minimum $300 spend policy that prevented an emergency rental for a long-term customer.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general event rentals like tents, stages, and decor elements.

⭐ Quality Rating

Excellent

📋 Delivery Time

Delivery and pickup are described as right on time with professional crews; one instance notes arrangement for last-minute changes in 20 minutes, but no average setup duration is specified.

📝 Common Complaints

The primary complaint is a $300 minimum spend requirement that denied an emergency rental to a loyal 20-year customer; otherwise, reviews are highly positive with no other recurring issues.

📋 Rental Terms

Flexible policies for last-minute changes, date postponements (including multiple COVID-related moves), and partial deposit refunds upon cancellation; a minimum $300 spend may apply for certain rentals.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Limited direct feedback; one negative experience cited the $300 minimum spend as unreasonable for an emergency, leading to switching providers, but overall value is implied positively through repeat business and recommendations.

📋 Setup Tips

Delivery crews check in with customers, confirm layouts (e.g., table placements), and handle adjustments like moving tents on-site; items arrive in good condition and are set up professionally by polite staff.

Location

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