Collective Event Group at Harrisburg

(4.6)

39 reviews

About This Wedding Arch Rental Service

Collective Event Group specializes in event rentals for weddings and other occasions, offering items such as tents, tables, chairs, linens, plates, and silverware. Reviews highlight their flexibility with last-minute changes, timely deliveries and setups (often 1-3 days before events), and ability to accommodate weather-related pivots, such as adding tents for outdoor weddings. While pricing is frequently praised as competitive, experiences vary, with most customers noting professional communication and reliable service, though some report inconsistencies in inventory quality and staff interactions. No specific details on wedding arches are mentioned in the reviews.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the focus is primarily on tents, tables, chairs, and linens rather than arches.

⭐ Quality Rating

Fair

📋 Delivery Time

Deliveries and setups are typically timely, often occurring 1-3 days before the event (e.g., Thursday for a Saturday wedding or two days prior in emergencies); last-minute additions like tents can be arranged within 1-3 days.

📝 Common Complaints

Inconsistent inventory quality (e.g., poorly maintained tents, tables, and chairs); rude or unprofessional front-desk staff; high employee turnover and overwork leading to potential service issues.

📋 Rental Terms

Flexible policies allowing last-minute changes, reservation modifications (including location), and emergency bookings (e.g., tents added days before events); no specific guarantees mentioned, but emphasis on reliability and accommodations for weather or venue issues.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with customers describing prices as the best in the area and offering good value for money, especially for comprehensive event rentals.

📋 Setup Tips

Setups can be done efficiently in challenging conditions like rain; teams work quickly (e.g., early in the day to fit event timelines); recommend coordinating with staff for size guidance on items like linens to ensure proper fit.

Location

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