Coastal Wedding Services LLC

(4.9)

168 reviews

About This Wedding Arch Rental Service

Coastal Wedding Services specializes in beach wedding setups, including arches, decor, and full coordination, primarily on Mississippi beaches. Reviews highlight reliable and stress-free experiences with professional setups, beautiful flowers, and responsive communication from staff like Matt and Brooke. Most customers report high satisfaction with the overall service quality and value, though one review details a last-minute cancellation 25 days prior to the event, a no-show meeting, and issues with a full refund, leading to significant planning disruptions.

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Additional Information

📋 Common Styles

No specific arch styles or designs are mentioned or recommended in the reviews. References to wedding arches are limited to general mentions in the context of overall decor and setup services.

⭐ Quality Rating

Excellent

📋 Delivery Time

No specific delivery or setup times are mentioned in the reviews; setups are described as smooth, flawless, and on-time in positive experiences.

📝 Common Complaints

The primary complaints involve a last-minute cancellation 25 days before the wedding, a no-show meeting with the owner that wasted the customer's time, and failure to provide a full refund (retaining a payment processing fee). This led to scrambling for alternative arrangements for arches, chairs, flowers, and other elements.

📋 Rental Terms

Reviews mention a final invoice payment required for confirmation, with a payment processing fee that was not fully refunded in the case of cancellation. No other specific policies or guarantees are detailed.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Customers generally view the pricing as offering good value for money, with services described as 'worth the money' and exceeding expectations, though the negative review criticized the refund process rather than the cost itself.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned. Positive reviews note that setups were handled professionally and made events stress-free, with staff organizing everything flawlessly.

Location

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