Clown Around Party Rentals

(3.3)
25 reviews

About This Wedding Arch Rental Service

Customer reviews for Clown Around Party Rental, a business offering event rentals including inflatables and party equipment, show a mix of positive and negative experiences. Positive feedback highlights punctual delivery and setup, efficient communication, clean and well-maintained equipment in many cases, and competitive pricing suitable for events like birthdays, school carnivals, and company picnics. Negative aspects include reports of rude staff, safety concerns with drivers, equipment failures during use, dirty or outdated items, and inconsistent customer service responses. No reviews specifically mention wedding arches, focusing instead on bounce houses, slides, tables, chairs, and entertainment services. Potential customers should verify equipment suitability and communicate needs clearly in advance.

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Additional Information

📋 Common Styles

No wedding arch styles or designs are mentioned or recommended in the reviews, as they focus primarily on inflatables like bounce houses, water slides, and combo units rather than arches.

⭐ Quality Rating

Fair

📋 Delivery Time

Reviews indicate punctual and efficient delivery and setup, often described as 'right when they were supposed to' or 'in no time,' with quick tear-down. No specific average times (e.g., hours) are provided, but setups are generally reported as smooth and prompt, sometimes adapting to last-minute changes like weather.

📝 Common Complaints

Common complaints include equipment malfunctions (e.g., pillars collapsing on inflatables, items deflating quickly, dirty or outdated tables/chairs), rude or unprofessional staff behavior (especially toward children), poor driver safety (speeding in school zones, ignoring stop signs), lack of follow-up on issues, false advertising on website services, and unfair line management at events favoring paid 'fast pass' users.

📋 Rental Terms

Limited details are provided; one review mentions flexibility in carrying over deposits to future events due to COVID-19 cancellations. No other specific policies, guarantees, or terms like duration or minimums are detailed in the reviews.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is generally viewed positively, described as 'fair priced,' 'the best in North Texas,' and offering good value for money, especially for nonprofits and schools. Some events note additional costs like 'fast pass' tickets, but overall, rates are seen as competitive and reasonable.

📋 Setup Tips

Reviews mention that setups are thorough and efficient when successful, with staff unloading and positioning items quickly. However, issues like equipment instability (e.g., pillars needing monitoring to prevent collapse) and the need to turn off inflatables if problems arise are highlighted. No specific maintenance or care tips for wedding arches are given, but general advice implies checking equipment condition upon arrival and communicating any concerns immediately.

Location

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