Jc Event Designs
10980 Arrow Route #105, Rancho Cucamonga, CA 91730, USA
About This Wedding Arch Rental Service
Customer reviews for Classe Party Rentals, a business handling party and event rentals including items like tables, chairs, linens, and equipment, reveal a mixed experience. Positive feedback highlights helpful staff, efficient pickup and drop-off, and reasonable pricing in some cases, with items generally available as needed. However, numerous complaints focus on receiving incorrect or broken items, delays in delivery and setup (e.g., over 2 hours late), poor customer service including unresponsiveness and rudeness, strict no-refund policies requiring upfront payment, and perceptions of overpricing relative to quality. No specific details on wedding arches are mentioned, suggesting potential customers verify availability and inspect items upon delivery.
Sumarizado pelo Grok
Additional Information
Common Styles
No wedding arch styles or designs are mentioned or recommended in the reviews.
Quality Rating
Poor
Delivery Time
Typical delivery and setup times are not consistently detailed, but one review notes a delay of more than 2 hours due to insufficient staff; other experiences describe quick and easy pickup and drop-off.
Common Complaints
Common issues include receiving wrong-sized or incorrect items (e.g., tables, linens in wrong colors), broken or non-functional equipment (e.g., chairs, stoves, ovens), late or incomplete setups, unhelpful and rude staff, refusal to issue refunds, and overall unreliability leading to event disruptions.
Rental Terms
Policies mentioned include requiring a credit card on file to hold orders, full payment upfront before service, no refunds even for canceled or unused items, and potential charges for held items regardless of pickup.
Customer Service Rating
Poor
Pricing Feedback
Feedback is predominantly negative, describing services as overpriced for cheap or low-quality materials, with high delivery costs and pushy reservation tactics; one positive review notes reasonable prices for quality service.
Setup Tips
No specific setup, maintenance, or care tips for wedding arches are mentioned; reviews highlight general issues like insufficient staff for setup and inability to fix broken equipment on-site, suggesting customers confirm staff competence and equipment functionality in advance.
Location
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