Central Valley Party

(4.5)

30 reviews

About This Wedding Arch Rental Service

Central Valley Party offers a wide selection of rental items for weddings and events, including tents, canopies, tables, chairs, and decor. Customers frequently praise the accommodating staff, timely delivery and setup, and ability to handle last-minute requests and complex logistics, such as multi-location setups or windy conditions. While most reviews highlight reliable service and fair pricing, some note high costs for add-ons like setup fees and occasional customer service inconsistencies. Rentals are suitable for backyard weddings and large events, with straightforward scheduling for delivery and pickup.

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Additional Information

📋 Common Styles

Reviews do not specifically mention wedding arch styles, but common rental items include 10x10 canopies with side walls, tents secured with sand barrels or cement blocks, and general decor for garden weddings and quinceañeras. No distinct arch designs are highlighted.

⭐ Quality Rating

Good

📋 Delivery Time

Typical delivery and setup occur on time, often accommodating last-minute requests with drop-offs (e.g., Friday) and pickups (e.g., Monday) scheduled straightforwardly. Setup for complex events like multiple tents across locations is completed efficiently, sometimes requiring after-hours service.

📝 Common Complaints

High pricing and additional fees (e.g., setup, fuel surcharge, damage waiver); inconsistent customer service, including rude or unhelpful staff, requirements for extensive documentation (ID, electricity bill), and advance booking policies (e.g., two weeks notice); tables perceived as less sturdy.

📋 Rental Terms

Policies include requiring valid ID matching payment card, potential need for additional verification like an electricity bill, two weeks advance booking for some items, damage waivers, material fees, fuel surcharges, and after-hours setup/takedown fees. Flexible modifications and budget accommodations are noted, with referrals to other providers if items are unavailable.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally described as reasonable and fair for the value provided, especially for short-notice rentals; however, some customers find totals excessive due to add-ons like delivery ($95), setup/takedown ($350 each), fuel surcharge (25%), and sand barrels ($140), leading to alternatives being sought.

📋 Setup Tips

For windy conditions, secure tents with sand barrels or extra cement blocks; staff often assist with setup to match customer visions, and items like tables work well when covered and decorated. Patience during initial setup is recommended for first-time planners.

Location

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