Caroline's Rentals, LLC

(5)
113 reviews

About This Wedding Arch Rental Service

Caroline's Rentals specializes in wedding rentals including chuppahs, altars, pillars, and other decor elements like candelabras, goblets, bars, and lounge setups. Customers frequently praise the extensive and unique inventory, seamless on-site delivery and setup on the wedding day with same-day or post-event pickup, easy booking process with clear payment terms, and in-person showroom tours. Pricing is described as reasonable and cost-effective compared to purchasing items, with full setup and breakdown services reducing customer stress. All reviews highlight excellent quality and outstanding customer service from staff, particularly Lindsay, who is noted for responsiveness, flexibility with changes, and helping refine visions.

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Additional Information

📋 Common Styles

The most common arch styles mentioned include chuppahs for ceremonies and altars, often paired with pillars for flowers. Other related designs referenced are half-moon bars and rectangular bars for receptions, emphasizing elegant, customizable options like moody candle-lit setups or gold and wooden accents.

Quality Rating

Excellent

📋 Delivery Time

Delivery and setup typically occur on the wedding day, with seamless on-site assembly and pickup either the same day or immediately after the event; no specific average time frame is detailed, but processes are described as efficient and stress-free.

📝 Common Complaints

No common complaints are mentioned in the reviews; all feedback is overwhelmingly positive with no issues reported regarding arches or rentals.

📋 Rental Terms

Rentals feature an easy booking and change order process with clear payment due dates; flexibility for date changes, additions, and indecisive visions; in-person showroom tours and online catalogs for selection; full delivery, setup, and breakdown included; recommendations provided for product care to avoid damage.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as very reasonable, affordable, and better value than Philadelphia-based competitors or purchasing items outright; customers note it as cost-effective for expansive, unique inventory without the hassle of reselling.

📋 Setup Tips

Use specific double-sided tape recommendations to avoid damaging products; staff handle full setup and testing of arrangements like seating charts; integrate rentals with venue elements like candles for a cohesive look, and coordinate with other vendors like caterers for seamless service.

Location

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