Burns Special Events

(4.2)

45 reviews

About This Wedding Arch Rental Service

Burns Special Events and Rent-Alls offers wedding and event rentals including arches like Chupah structures, decor, tables, chairs, linens, and floral services. Customers frequently praise the high-quality materials, professional setup, and timely delivery, with seamless coordination for weddings and events. While most reviews highlight helpful and responsive staff, a few mention issues with initial customer interactions and disputed damage charges. Pricing is often described as affordable, and the company handles both planning and on-site execution for stress-free experiences.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

Chuppah (or Chuppa) structures for weddings; rustic and whimsical designs suitable for farm or backyard venues.

⭐ Quality Rating

Excellent

📋 Delivery Time

Typically prompt and on-time, with seamless setup and teardown mentioned; quick swaps or additions handled same-day when needed.

📝 Common Complaints

Poor initial customer greeting and perceived dismissive attitude toward budget-conscious clients; delays in providing quotes; disputed charges for alleged damage to rented items like linens.

📋 Rental Terms

Items must be returned undamaged, with potential charges for repairs or cleaning (e.g., rips or stains); company handles delivery, setup, and pickup; flexible adjustments like item swaps possible.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally viewed as affordable and offering good value for money, especially for comprehensive wedding packages including decor and florals.

📋 Setup Tips

The company provides professional setup and teardown to ensure a seamless event; customers recommend clear communication of needs in advance for custom designs like draping.

Location

Other Wedding Arch Rental Services in South Bend