Best Party Rentals

(4.2)

48 reviews

About This Wedding Arch Rental Service

Best Party Rentals offers a range of wedding and event rental items including tents, tables, chairs, linens, and lighting, with mixed customer feedback emphasizing reliable delivery (often on time) and setup times around 3 hours for larger tents. Pricing is generally competitive, with lower delivery fees to some locations like Springville but higher to others like Visalia (up to $350). Quality varies, with some items described as clean and well-maintained, while others note issues like dustiness or wear. Customer service is praised for helpfulness and flexibility but criticized for communication lapses and occasional rudeness. No specific mentions of wedding arches were found in the reviews, though general tent and decor rentals are highlighted.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews. Feedback focuses on broader rentals like clear-top tents (e.g., 40x60), cafe lights, and dance floors, with one suggestion for adding tent draping options.

⭐ Quality Rating

Fair

📋 Delivery Time

Delivery is typically on time, with setup for larger items like a 40x60 tent taking about 3 hours. No average time is explicitly stated across reviews, but punctuality is frequently noted positively.

📝 Common Complaints

Shortages or wrong sizes of items (e.g., tablecloths), unexpected extra charges despite promises, poor item condition (dusty chairs, rickety tables, chipped chargers), communication breakdowns (unreturned emails, staff turnover), high delivery fees to certain locations, rude staff interactions, and post-event invoice disputes (e.g., claims of unreturned items).

📋 Rental Terms

Limited details are provided; one review mentions a promise of no extra charge for replacement items that was not honored. Delivery fees vary by location (e.g., lower to Springville, higher to Visalia at $350). No broad policies or guarantees like refunds or maintenance assurances are explicitly mentioned.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is often described as great or competitive, similar to other companies but with advantages in some delivery fees. However, high delivery costs to certain areas (e.g., $350 to Visalia vs. $150 competitor) are criticized, and some customers note that lower prices come with lower quality, implying 'you get what you pay for.'

📋 Setup Tips

No specific tips for wedding arches are mentioned. General advice includes shimming uneven tables for stability during events, and ensuring plates cover any imperfections on chargers if visible before use.

Location

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