Bespoke Decor

(4.9)

302 reviews

About This Wedding Arch Rental Service

Bespoke Decor specializes in wedding and event rentals, including arches and garlands, with customers praising their high-quality inventory, seamless rental process involving pickup, delivery, and setup options, and professional team that accommodates custom visions. Services often include on-time delivery and teardown, making it stress-free for events like weddings in venues such as Hart House Restaurant and Fairview Ballroom. While most experiences are positive, one review noted high fees and limited post-order communication.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

The reviews primarily mention general custom arches with garlands for ceremonies, focusing on aesthetic integration rather than specific styles. No highly detailed or named designs like floral, rustic, or modern are repeatedly highlighted, but emphasis is on personalized and venue-tied options that incorporate cultural elements.

⭐ Quality Rating

Excellent

📋 Delivery Time

Reviews consistently describe delivery and setup as punctual and on time, with no specific durations mentioned; the process is noted as efficient and prepared, often completed before the event start without causing stress.

📝 Common Complaints

The most notable complaint is high fees combined with minimal customer service after ordering, such as lack of reminders for pickups; however, this is isolated, with no widespread issues on setup, quality, or timeliness reported.

📋 Rental Terms

Rentals include options for self-pickup/drop-off or professional delivery and teardown services; coordination with event planners is smooth, with confirmations and adjustments for changes; items are provided neatly packed and protected; no explicit guarantees mentioned, but emphasis on reliability and problem-solving for hiccups.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

One review criticizes high fees relative to post-order service, but overall feedback highlights strong value for money due to stunning, high-quality decor that elevates events and justifies the cost through personalized, professional execution.

📋 Setup Tips

Bespoke handles setup and teardown professionally, often providing tools like chair dollies for easy movement between ceremony and reception; customers recommend coordinating with venue staff and planners for seamless integration, and items are delivered protected with blankets and dollies for safe handling.

Location

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