Balloons on la Terraza

(4.4)
21 reviews

About This Wedding Arch Rental Service

Balloons On La Terraza, located at 422 N McCarran Blvd in Sparks, NV, offers event venue rentals with balloon decorations including arches, garlands, and towers, suitable for weddings, birthdays, graduations, and other gatherings. The venue features a clean, climate-controlled space with a dance floor, good acoustics, ample parking, and nearby dining options. Services often include setup, teardown, tables, chairs, and security in package deals. Delivery times are generally prompt but can vary, and decorations are praised for durability in various weather conditions.

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Additional Information

📋 Common Styles

Balloon arches, garlands (e.g., themed like Buzz Lightyear), towers, and bouquets are frequently mentioned. Arches are recommended for photo backdrops at events like birthdays and anniversaries.

⭐ Quality Rating

Good

📋 Delivery Time

Typically on schedule with setup included in packages, though one review reported a delay of over an hour; no average time specified across reviews.

📝 Common Complaints

Late delivery or setup; poor communication (e.g., wrong contacts, unresponsive owner); not delivering requested items (e.g., reused decorations, missing elements); issues with refunds and deposits (e.g., partial returns, charges for pre-existing damages); dirty or substandard materials (e.g., balloons with hair/dirt, wrinkled tablecloths); unprovided services (e.g., no security, incorrect Wi-Fi access).

📋 Rental Terms

Packages include setup, teardown, decorations, tables, chairs, centerpieces, and security; deposits required (e.g., $750 with partial refunds); early access allowed if no prior event; extra items available from storage; some deals cover basic supplies; contentious refund policies with no guarantees mentioned for lost items.

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally viewed as reasonable and good value, with packages fitting budgets and considered 'well worth it'; some complaints about unfair deposits, partial refunds, and extra charges reducing perceived value.

📋 Setup Tips

Opt for full-service packages where staff handle setup and teardown to avoid hassle; for self-setup, access storage for extra tables/chairs; no specific care tips for arches mentioned, but one review noted lack of assembly instructions—recommend confirming details in advance; decorations like garlands hold up well in heat but inspect for cleanliness upon delivery.

Location

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