Bouquet Garni Events & Wedding Candlelight Staging
13802 N Scottsdale Rd #151, Scottsdale, AZ 85254, USA
About This Wedding Arch Rental Service
Customer reviews for this event rental business, which includes wedding-related items like tents and draperies, highlight a mix of positive and negative experiences. Positive aspects include timely delivery and pickup, professional setup (e.g., tents set up the day before events), and affordable pricing visible on the website for easy quoting. However, numerous complaints focus on poor communication, with frequent reports of unanswered calls, emails, and delayed responses during booking. Delivery is typically on time when orders are confirmed, and setup is handled efficiently by staff. Rental minimums apply (e.g., $250 for delivery), and deposits like 25% may be required. While equipment quality for tables, chairs, and tents receives praise as 'very nice,' specific details on wedding arches are not mentioned in the reviews.
Sumarizado pelo Grok
Additional Information
Common Styles
No specific wedding arch styles or designs are mentioned in the reviews; feedback primarily focuses on tents, tables, chairs, and draperies for backyard weddings.
Quality Rating
Unknown
Delivery Time
Delivery is typically on time, with setup often completed the day before the event and pickup the day after; however, this depends on successful booking confirmation, which is frequently delayed.
Common Complaints
The most common complaints involve poor communication and responsiveness, including unanswered calls, emails, voicemails, and delayed quotes; sudden price changes (e.g., delivery fees increasing from $50 to $150); unrecorded orders leading to last-minute issues; and overall unprofessional service causing stress during event planning, such as weddings.
Rental Terms
Rentals require a 25% deposit in some cases; quotes are generated via website and emailed; delivery fees apply (e.g., $50–$150, with minimum order of $250 for delivery); orders can be placed online like shopping, but confirmation via phone or email is needed; pickup options available, and some flexibility in setup placement by staff.
Customer Service Rating
Poor
Pricing Feedback
Pricing is generally viewed as affordable and transparent via the website, allowing easy cost viewing like online shopping; value for money is positive when service works, but complaints arise from unexpected fee increases, delays, and poor handling that negate perceived value.
Setup Tips
No specific setup, maintenance, or care tips for wedding arches are mentioned; general feedback notes that staff handles setup professionally (e.g., tent installation the day before), and customers appreciate accommodating placement of items like tables and chairs.
Location
Other Wedding Arch Rental Services in Phoenix
Inner Space Design and Events
1000 E Lone Cactus Dr, Phoenix, AZ 85024, USA
I Do Rentals AZ
2039 E Cedar St #103, Tempe, AZ 85281, USA