AA Events and Tents

(3.8)
117 reviews

About This Wedding Arch Rental Service

Customer reviews for this event rental business, which includes wedding arch services among other items like tents, tables, chairs, and tableware, highlight reasonable pricing and generally positive experiences with delivery and setup. Many praise the quick and seamless setup process, often completed the day before or on the event day, and the helpful staff. However, quality issues with rented items, such as damaged chairs and tables or unclean tableware, are frequently noted, sometimes requiring customer intervention. Extra charges for missing items have drawn complaints, though the company typically responds to issues. Rentals are flexible for short-notice events, with policies emphasizing satisfaction, but maintenance of equipment varies.

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Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews, which focus more on tents, tables, chairs, and other event items.

⭐ Quality Rating

Fair

📋 Delivery Time

Deliveries typically occur the day before the event with quick setup and pickup; no exact average time frames are specified, but described as seamless and efficient.

📝 Common Complaints

Damaged or worn equipment (e.g., scratched tables, loose screws on chairs, beaten-up chairs); unclean or dusty tableware requiring hand-washing; unexpected extra charges for missing items; customers occasionally needing to assist with unloading or setup.

📋 Rental Terms

Flexible rental periods (e.g., Friday to Monday); company guarantees satisfaction and remedies issues when reported; no clear mention of replacement costs in contracts, leading to disputes over post-event charges for missing items.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive, with reviews describing prices as awesome, reasonable, and the best in town; provides good value despite some quality issues.

📋 Setup Tips

Cover damaged tables with linens to conceal scratches and roughness; plan for potential cleaning of tableware upon delivery; ensure enough time for guests or staff to assist with setup if needed.

Location

Other Wedding Arch Rental Services in Albuquerque