A-Z Rent All

(2.3)
87 reviews

About This Wedding Arch Rental Service

A-Z Rent Alls provides rental services for wedding and event items such as chairs, tables, and drapery pipes, with some customers reporting reliable delivery and pickup processes that occur without issues. Reviews are mixed, highlighting helpful staff like Will Grimsley, Devonte, and Grant for accommodating changes like postponements due to weather or illness. However, numerous complaints focus on rude interactions, particularly with owner Elton, including verbal abuse, unprofessional behavior during returns, and equipment malfunctions. No specific details on wedding arch styles or setup times are mentioned, but general rentals for weddings are described as hassle-free by positive reviewers. Potential customers should note the business's 2-star rating and consider alternatives due to service inconsistencies.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

Quality Rating

Unknown

📋 Delivery Time

No average or typical delivery and setup times are specified; reviews note reliable delivery and pickup without issues but suggest shorter delivery windows as an improvement.

📝 Common Complaints

Rude and unprofessional customer service, particularly from owner Elton involving verbal abuse, hanging up on calls, and hostile interactions during returns; equipment in poor condition (e.g., dented or non-functional heaters and malfunctioning pipes for drapes); confusing return procedures and signage; unreliable service; accusations of prejudice and racism; issues with refunds and policy enforcement.

📋 Rental Terms

Mentions of 'C grade' equipment expecting dents (not clearly listed on website); limited refunds after 28 days (e.g., $50 partial refund on a $315 rental); accommodations for cancellations due to illness or weather; general delivery and pickup included in rentals.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Limited feedback; one customer received a partial $50 refund on a $315 rental for faulty equipment but felt it was insufficient; general advice to shop around and save money due to poor service outweighing value.

📋 Setup Tips

No specific setup, maintenance, or care tips for wedding arches are mentioned; one review notes a malfunction with pipes for drapes but provides no resolution or advice.

Location

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1623 Capital Cir NE, Tallahassee, FL 32308, USA