About This Wedding Arch Rental Service
This rental business offers a wide range of event supplies including tents, tables, chairs, linens, and silverware, suitable for weddings and other events. Customers appreciate the convenient location near the interstate, a showroom for viewing items, competitive pricing that provides value over purchasing new, and professional setup/takedown services by staff. However, experiences vary with some reporting delays in communication and inconsistent responsiveness from specific staff members like Carl. The business handles events from small parties to large weddings and corporate functions, with generally positive feedback on staff friendliness and quality of supplies.
Additional Information
Common Styles
No wedding arch styles or designs are mentioned or recommended in the reviews.
Quality Rating
Unknown
Delivery Time
No specific delivery and setup times for wedding arches are mentioned; general reviews note fast in-and-out service and professional setup/takedown for tents and tables, but details are not quantified.
Common Complaints
Poor customer service including unreturned calls, delays in quotes (e.g., over 6 months for tent rentals), rudeness from staff like Carl (e.g., nasty emails), and general unresponsiveness.
Rental Terms
No specific rental terms, policies, or guarantees for wedding arches are mentioned; general feedback implies standard rental options for event items without long-term commitments.
Customer Service Rating
Fair
Pricing Feedback
Positive overall, described as the best prices for tables, chairs, and perishables like popcorn; provides good value by allowing rentals instead of buying expensive new items.
Setup Tips
No setup, maintenance, or care tips for wedding arches are mentioned; one review notes staff professionally cleaning and repacking a large tent after use.