A Party Apart

(3)
59 reviews

About This Wedding Arch Rental Service

A Party Apart offers rentals for event equipment including tents, chairs, inflatables, balloon garlands, and decor items like ceiling draping and GOBO lights, often used for weddings and events. Customer experiences vary: positive reviews highlight easy reservations, helpful staff for planners, and reliable service in some cases, while numerous complaints focus on rude customer interactions, poor equipment quality, communication failures, and unexpected fees. No specific details on wedding arch rentals, styles, or setup times are mentioned.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned or recommended in the reviews.

⭐ Quality Rating

Poor

📋 Delivery Time

Unknown

📝 Common Complaints

Rude and unhelpful staff; poor communication and responsiveness; low-quality or malfunctioning equipment (e.g., damaged griddles, dirty glassware, faulty dunk tanks); unexpected fees for cancellations, additional pickups, or upsells; misrepresentation of rental needs like transportation requirements.

📋 Rental Terms

Cancellation fees apply even for unused items; no refunds for malfunctioning equipment or poor service; extra pickup fees if equipment is not kept together or accessible; reservations may involve upsells without clear disclosure; delivery and pickup not always guaranteed on time, especially if short-staffed.

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Prices are considered high and not worth the value; customers report being upsold unnecessary items, leading to higher costs; recommendations to choose competitors like Bob Mutton for better deals; balloon garland rental charged nearly $1,000 for subpar quality.

📋 Setup Tips

Keep all rented equipment together and accessible, even in bad weather like rain, to avoid extra pickup fees; for items like wine glasses, plan time to clean and polish them as they may arrive dirty; communicate clearly about design details (e.g., for balloon garlands) well in advance, though company responsiveness may be unreliable.

Location

Other Wedding Arch Rental Services in Fort Wayne