A Complete Rental

(4.4)

47 reviews

About This Wedding Arch Rental Service

A Complete Rental provides event and wedding supplies including tables, chairs, tents, linens, dance floors, and china. Customers frequently praise the reliable customer service, particularly from owner Kim, who is described as patient and accommodating. Rentals are noted for being in good condition, with efficient setup and teardown services often included. Pricing is generally viewed as reasonable, though some mention high delivery fees for short distances and potential charges for missing items. The business accommodates last-minute changes and offers delivery typically scheduled the week of the event, making it a stress-free option for many, but occasional communication issues or hidden fees are reported.

Sumarizado pelo Grok

Additional Information

📋 Common Styles

No specific wedding arch styles or designs are mentioned in the reviews; the focus is on general event items like tents, ceremony chairs (e.g., black chairs), tables, and dance floors.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery is typically scheduled the week of the event; setup and teardown are described as quick and efficient, often completed quietly and without disruption, though specific times vary and some customers handle pickup themselves if not present early.

📝 Common Complaints

Common issues include delivery scheduling errors leading to last-minute scrambling, unexpected charges for missing items due to fine print policies, overpriced delivery fees for short distances, impersonal or short communication in some cases, items not matching expectations (e.g., glasses too small), and strict rules for rewrapping plates and cups.

📋 Rental Terms

Rentals include options for delivery, setup, and teardown; charges apply for missing or damaged items as noted in fine print on quotes; grace periods may be granted for minor shortages; double-checks occur before events; customers are responsible for counting items if not opting for full delivery/pickup services.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is frequently described as reasonable and great value, with positive mentions of affordability for tables, chairs, and other items; however, some feedback highlights overpriced delivery (especially for nearby locations), hidden fees for missing items, and suggestions to buy alternatives like plastic china to save significant costs (e.g., $1000).

📋 Setup Tips

No specific tips for wedding arches; general advice includes allowing the team to handle setup and teardown for efficiency, counting items upon delivery/pickup to avoid charges, and confirming measurements in advance (e.g., staff visits for site assessments); customers note the importance of being present early (e.g., 9am) for assistance with loading if not using full service.

Location

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