A & B Tent Rental Inc.

(4.1)

26 reviews

About This Wedding Arch Rental Service

A&B Tent Rental provides tents, tables, and chairs for events including weddings, parties, and graduations. Customers frequently praise the professional setup and takedown services, often completed a couple of days before and after the event, with punctual delivery and helpful staff. Pricing is generally described as affordable and competitive compared to other providers, with flexible payment plans and options to add or modify orders. However, experiences vary, with some reports of communication issues, such as unreturned calls, orders being reassigned, or incorrect deliveries, leading to additional fees or event disruptions. Equipment is typically in good condition, though occasional overuse or minor leaks are noted. Advance booking is recommended to avoid availability problems.

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Additional Information

📋 Common Styles

No specific wedding arch styles are mentioned in the reviews. The focus is primarily on frame tents (e.g., 20x20 frame tent) and tents with optional sides for weather protection, used for various events including weddings.

⭐ Quality Rating

Good

📋 Delivery Time

Delivery and setup are typically handled a couple of days before the event, with takedown the day after. Setup is described as quick and professional, often completed 'in no time,' and delivery is generally punctual, though specific times vary by event logistics.

📝 Common Complaints

Poor communication and unresponsiveness (e.g., ignored calls/emails leading to reservations being given away); miscommunications on orders (e.g., incorrect number of tent sides delivered); additional fees for errors (e.g., extra delivery charges); equipment issues like overuse, leaks in tents, or concerns about employee conduct (e.g., smell of marijuana).

📋 Rental Terms

Contracts are signed for reservations; payment is required in advance of delivery (though not always clearly communicated); flexible payment plans and options to add or modify orders during the process; advance booking (e.g., a year in advance) is recommended to secure availability; setup and takedown are included, with potential extra fees for corrections on company errors.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Customers frequently describe pricing as affordable, reasonable, and competitive, often beating other businesses. Great value for money is highlighted, with flexible payment plans and no pressure to add extras, making it suitable for budgets.

📋 Setup Tips

No specific customer-provided setup, maintenance, or care tips are mentioned. Reviews emphasize that the company's professional team handles setup and takedown efficiently, including navigating challenging access (e.g., around food trucks) and quick adjustments for weather or cancellations.

Location

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