I Do Rentals AZ
📍 2039 E Cedar St #103, Tempe, AZ 85281, USA
I Do Rentals specializes in event and wedding rentals, offering items such as tables, chairs, lighting, furniture, and decorative elements like hedge walls and crosses. Customers frequently highlight reliable on-time delivery and setup, professional and communicative service, high-quality items in good condition, and reasonable pricing. The company handles setup, teardown, and customizations effectively, with most reviews expressing high satisfaction and recommendations for weddings and other events. A single review notes issues with handling a delivery problem involving damaged items and perceived inflexibility in resolution.
Common Styles
No specific wedding arch styles or designs are mentioned in the reviews. Rentals focus on other items like hedge walls, crosses, bistro lights, farm tables, and cocktail tables.
Quality Rating
Excellent
Delivery Time
Deliveries and setups are typically completed on time as scheduled, with efficient processes mentioned but no specific average times provided (e.g., morning deliveries, quick setups during events).
Common Complaints
The primary complaint involves mishandling of a delivery issue with stained cushions, including refusal to provide a credit, perceived rudeness, inflexibility during a busy event, and lack of understanding for customer circumstances; this is isolated to one review amid many positive ones.
Rental Terms
Rentals include delivery, setup, and teardown services at agreed times; the company offers flexibility in quoting and customizing packages, prompt communication, and understanding for minor mishaps (e.g., accidental removal of items), but no explicit guarantees or policies on damages/credits are detailed beyond one case of refusal.
Customer Service Rating
Excellent
Pricing Feedback
Customers describe pricing as reasonable, affordable, and offering good value for money, with praise for straightforward quotes and the ability to mix-and-match items without hidden costs.
Setup Tips
No specific setup, maintenance, or care tips from customers are mentioned; reviews emphasize that the company's team handles setup professionally, checks in to align with visions, and ensures quick, efficient installation and teardown.