ABC Rentals Special Events
📍 3009 S Phillips Ave, Sioux Falls, SD 57105, USA
ABC Rentals provides wedding arch and related rental services, including pipe and drape setups, with generally positive feedback on affordability, professional installation, and timely deliveries. Customers appreciate the inclusion of setup instructions and reliable tear-down services. However, experiences vary, with some reports of rude staff interactions and a non-refundable deposit policy. Parking at the location can be crowded, but overall, the service supports events like weddings and seminars effectively.
Common Styles
Pipe and drape setups are the most commonly mentioned style for wedding-related rentals, praised for their professional appearance.
Quality Rating
Excellent
Delivery Time
Unknown
Common Complaints
Rude and unhelpful staff (including phone interactions with Diane and in-store employees focused on personal tasks), non-refundable deposit policy leading to frustration during cancellations, and crowded parking lot.
Rental Terms
Deposits (e.g., $35, described as a 20% non-refundable fee) are not refunded even for cancellations months in advance, with items held for booked dates; advance booking is common, as seen in reservations made a year ahead.
Customer Service Rating
Good
Pricing Feedback
Customers frequently describe pricing as great, affordable, and providing good value for money, with positive mentions of overall costs for rentals like tables, chairs, and wedding setups.
Setup Tips
Rental items include helpful setup instructions; customers report no issues with setup or tear-down when handled by the professional crew.