I Do Rentals AZ
📍 2039 E Cedar St #103, Tempe, AZ 85281, USA
I Do Rentals specializes in event rentals including wedding-related items such as tables, chairs, lighting, and decorative elements like hedge walls. Customers frequently praise the company's reliable delivery, professional setup, and high-quality inventory, with services covering weddings, parties, and corporate events in areas like Scottsdale and Phoenix. While most reviews highlight excellent communication and value for money, one instance reported issues with damaged items and inflexible customer service resolution. Rentals typically include full setup and teardown, ensuring timely execution even for last-minute needs.
Common Styles
The reviews do not explicitly mention specific wedding arch styles. However, related decorative elements like hedge walls and crosses are noted as popular for events, with hedge walls used for church events and crosses for Easter celebrations. No arch designs are directly recommended.
Quality Rating
Excellent
Delivery Time
Reviews indicate reliable and on-time delivery, often in the morning (e.g., Wednesday morning for one event), with setup completed promptly by professional teams. No specific average duration is provided, but setups are described as quick and efficient, even in challenging conditions like desert heat.
Common Complaints
The primary complaint involves damaged or stained rental items (e.g., cushions left despite visible issues), poor resolution from customer service (refusal to credit small amounts and rudeness), and lack of flexibility during events with guests present. One reviewer also disputed the company's response to their feedback, calling it inaccurate.
Rental Terms
Rentals include delivery, professional setup, and teardown/pickup services, often customized to client needs. Companies show understanding for minor mishaps like accidental removal of items by guests. No formal guarantees are detailed, but one case highlighted refusal to provide credits for damaged items, emphasizing the importance of immediate reporting via email.
Customer Service Rating
Excellent
Pricing Feedback
Customers describe the pricing as reasonable, affordable, and offering good value for money, especially given the quality and customization options. Reviewers appreciate straightforward quotes, patience with multiple iterations, and overall cost-effectiveness for weddings and events without complaints about being overpriced.
Setup Tips
No specific setup, maintenance, or care tips are mentioned in the reviews. However, customers note that the professional teams handle setup efficiently, check in multiple times to align with visions, and manage transitions (e.g., reception setups) seamlessly, even in hot desert environments. Immediate communication of issues upon delivery is implied as best practice.