Ribald Events
📍 Ribald Events, 903 W Main St, Rock Hill, SC 29730, USA
Ribald Events specializes in wedding and event rentals, including arbors, linens, tents, chairs, dance floors, flowers, and décor. Customers frequently praise the company's professionalism, responsiveness, and ability to accommodate last-minute changes while working within budgets. Delivery and setup are typically described as prompt and seamless, with the team arriving on time or ahead of schedule. Inventory includes a wide variety of items like arbors and lighted curtains. While most reviews highlight high satisfaction and recommend the service for events, one account reports significant issues with delivery delays, incorrect floral arrangements, setup mismatches, and safety concerns with the dance floor, along with lack of follow-up communication.
Common Styles
Arbors are mentioned as part of the inventory; a curtain with lights is highlighted as a beautiful option for weddings. No other specific arch styles or designs are commonly detailed in the reviews.
Quality Rating
Excellent
Delivery Time
Delivery and setup are typically on time or ahead of schedule, described as prompt, fast, and seamless in most reviews; no specific average duration in hours is provided.
Common Complaints
The primary complaints in one review include late and piecemeal delivery of flowers, incorrect items (e.g., pin-on corsages instead of wrist versions), setup issues (e.g., flowers not fitting intended spaces, hazardous dance floor causing trips and injury), and lack of communication, apologies, or resolution from the company, including ignored insurance claims.
Rental Terms
The company accommodates last-minute adjustments and changes to orders; in one case, emergency flower replacements were provided at no extra cost. They emphasize working within customer budgets and coordinating with other vendors like photographers and caterers. No other specific policies, such as duration or guarantees, are detailed.
Customer Service Rating
Excellent
Pricing Feedback
Customers appreciate the company's flexibility in working within various budgets, with positive comments on value for money and no complaints about pricing; the service is seen as worthwhile for the results achieved.
Setup Tips
Ensure clear communication on item specifications (e.g., fit for spaces like walls or shelves) to avoid adjustments during the event; for dance floors, additional securing (e.g., taping edges) may be needed to prevent tripping hazards. Reviews generally note professional setup but recommend coordinating timings with vendors.