Chalet Floral & Events
📍 700 W Hackley Ave, Muskegon, MI 49441, USA
Chalet Floral & Events specializes in wedding floral arrangements, bouquets, centerpieces, and rental decor including ceremony arches, with a focus on customizing to client visions such as pastel romantic, coastal, or whimsical themes. Customers frequently praise the helpful and responsive staff, variety of options, and overall beauty of the setups, particularly for weddings and events in areas like Muskegon, MI. While most experiences are positive, some report issues with product quality in non-wedding items like corsages and post-sale conditions. Pricing is generally viewed as offering good value, with no specific details on delivery timelines provided in reviews.
Common Styles
Floral ceremony arches with romantic pastel palettes, coastal themes (e.g., Boston Fern/Lake MI style), and whimsical/colorful designs inspired by client photos; also includes customizable ground arrangements and bouquets matching event colors.
Quality Rating
Excellent
Delivery Time
Unknown
Common Complaints
Poor quality in specific non-wedding items like corsages (e.g., wilted or discolored flowers, missing elements despite high cost); misleading or low-quality merchandise during post-holiday sales with no resolution from customer service.
Rental Terms
No specific rental terms, policies, or guarantees mentioned; general notes on great prices and value for rental decor items.
Customer Service Rating
Excellent
Pricing Feedback
Generally positive, with comments on great prices, good value for money, and affordability for weddings and events; one negative experience noted a $70 charge for a subpar corsage.
Setup Tips
No setup, maintenance, or care tips mentioned in the reviews.