Bryant's Rent-All Inc
π 701 Red Mile Rd, Lexington, KY 40504, USA
π +1 859-252-0408
Bryant's Rent-All provides a wide range of event rentals including tables, chairs, tents, linens, plates, and other wedding essentials, with generally positive feedback on service responsiveness and item quality. Customers appreciate the professional setup and flexibility for events, though some report issues with delivery timing, communication, item condition, and unexpected fees. No specific mentions of wedding arches were found in the reviews, but the service supports outdoor weddings through tent and decor rentals.
Common Styles
No specific wedding arch styles or designs are mentioned in the reviews; feedback focuses on general rentals like tents, tables, chairs, and linens for outdoor weddings.
Quality Rating
Good
Delivery Time
Delivery and setup are described as prompt and professional in most cases, but some reviews note wide delivery windows (potentially spanning full days) and instances where the team did not adhere to scheduled hours, leading to delays or rescheduling.
Common Complaints
Key complaints include poor communication on reservations and availability, failure to deliver all ordered items (e.g., plates), damaged or outdated equipment (e.g., scratched or ancient tables), unexpected extra charges for additional deliveries or pickups, and delivery teams not respecting specified times or coordinating as instructed.
Rental Terms
Flexible weekend pickup options and post-event pickup services are offered; reservations may not always be strictly enforced; cancellations are accommodated; extra fees may apply for additional deliveries, pickups, or changes; contracts include details on delivery instructions, but adherence varies.
Customer Service Rating
Good
Pricing Feedback
Feedback highlights unexpected extra charges for services like additional deliveries or linens, but no direct comments on overall pricing or value for money; some customers imply good value through repeat recommendations despite fees.
Setup Tips
No specific setup, maintenance, or care tips for wedding arches are mentioned; general praise for professional and considerate setup crews, with advice to clearly communicate timing and access details in contracts to avoid scheduling conflicts.