Bauer's Tents & Party Rentals
📍 13607 Darmstadt Rd, Evansville, IN 47725, USA
Bauer's Tents & Party Rentals receives mixed feedback from customers. Positive reviews highlight a wide variety of rental options including tents, tables, chairs, and lights, professional setup and teardown services that simplify event planning, and helpful staff for weddings and parties. Negative experiences focus on inconsistent item quality such as dirty or rusty chairs and tables, delivery mishaps like navigation issues or forgotten items, and unresponsive customer service leading to unresolved issues and extra charges.
Common Styles
No specific wedding arch styles are mentioned in the reviews; the focus is on tents (general event tents), farmhouse tables, bistro tables, chairs, and string lights for parties and weddings.
Quality Rating
Fair
Delivery Time
No specific delivery or setup times are mentioned; reviews note that setup and teardown are handled by the company to make the process easy, though some deliveries involved delays or errors like forgetting items.
Common Complaints
Poor item quality (dirty, moldy, rusty chairs and tables), delivery issues (drivers struggling with access, forgetting items like tents), unresponsive customer service (no resolutions, dismissive responses), and unexpected extra charges.
Rental Terms
Customers are charged even for unusable items with no same-day returns allowed; no explicit guarantees or policies are detailed, but one review mentions being unable to get a resolution after complaints.
Customer Service Rating
Fair
Pricing Feedback
Limited feedback; one customer reported an unexpected extra $45 charge leading to advice to go elsewhere, but no broad comments on overall pricing or value for money.
Setup Tips
The company handles setup and teardown, making it straightforward for customers; no specific maintenance or care tips from users are mentioned, though reviews imply checking items upon delivery for dirt or damage.